Delivery

I have renewed my license disc through capitec online that was in December 2025, thinking that it will be quicker as it said I would receive the disc in 3-5 business days. A fee days later I got a text message with the tracking number. 1st delivery text message I received it on the 30tu of Dec that they will be delivery the parcel, I waited and I did not receive the order. Received another text message on the 31st of Dec, still delivery was not done. I tried contacting skynet on the phone number that is showing on the tracking system and couldn't get hold of them, tried sending a WhatsApp to speak to a live agent and still could get hold of anyone except for the bot. 2nd of Jan received another text message that the order will be delivered waited and nothing. Tried so many times to call skynet but still couldn't get through. When I checked on the system for the update it showed bad delivery address, what surprises me is that they will send me a text message in the morning for delivery yet no one is calling me to ask about the address so that I can provide them with the address since they having issues with finding the address. Skynet and capit has disappointed me, I have been waiting for my oder from Dec and what's worse is that I am not able to speak to anyone at skynet about my order, skynet your service is poor and now I have to drive with a expired license disc, I paid from the delivery, yet when I reach out to capitec since their the only one I am able to speak, I am now being told to go to license department for a reprint. Had I known that I will be having this issues, I wouldn't have renewed through capitec. Skynet your service is very poor. Even now I just got a text message to expect delivery today yet I know its not going to be delivered as always.