Delayed and Incorrect Delivery via Skynet

I'm extremely disappointed with my recent online shopping experience. The store took 10 working days to dispatch my parcel via Skynet, and I had to follow up to learn they were short-staffed. However, my frustration was compounded by Skynet's inadequate service. Despite having my contact information, Skynet failed to provide any updates or communication regarding my parcel's estimated time of arrival. To make matters worse, they delivered my parcel to the incorrect premises, further exacerbating the inconvenience.