Customs confiscated my parcel because this company couldn't clear it and email me an invoice

My parcel has been confiscated by customs because of negligence from Skynet to get the consignee to clear my parcel on their behalf (apparently) on time, parcel has been sitting in Oliver Tambo since November. https://imgur.com/a/skynet-freight-incompetence-confiscated-item-by-customs-e6YoA8O