Customer service SUCKS

I would like to be positive about them, BUT their customer service channels leave a lot to be desired. Renewed my Car license online beginning of December. Received 1st tracking SMS 7/12/2024 Package packed Received 2nd tracking SMS 10/12/2024 Package out on Delivery

Still waiting for delivery. Called customer service Friday 13/12/2024 No Answer Called today 17/12/2024 put on hold for 20 min then call was dropped Redialled after 20 min, no answer Started chat with automated WhatsApp line, answered all questions, will be put through to first available agent, still waiting for answer. Now my messages are not even answered by the automated system.

In other words your customer service SUCKS