LS
Lizelle S
1 reviews | Active since Sept 2015
04 Sept 2015, 10:13
Compliant - Durban - Agent - ***
Good day, <br> I phone your Durban Branch today to find out about a parcel and one of the agents phone me back by the name Jazeem. He was utterly rude from the start to the end of the conversation. Do not give me a minute to finish my sentence he just talks over me. No sense of any costumer service ability. He cannot speak to customer the way he did with me. He was so demanding, cold and plain RUDE!!! Please send him back to training and teach him how to speak to a costumer.
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Skynet Worldwide Express's replyOfficial
07 Sept 2015, 08:00Hello Lizellesw,
Good Day Ms. Swart
On behalf of Skynet we do apologised for the manner in which your query was handled.
The matter has been handed over to the respective manager to investigate and respond to you.
Thank you,
Kind Regards
***
Good Day Ms. Swart
On behalf of Skynet we do apologised for the manner in which your query was handled.
The matter has been handed over to the respective manager to investigate and respond to you.
Thank you,
Kind Regards
***
Skynet Worldwide Express's reply07 Sept 2015, 08:00
Official
Hello Lizellesw,
Good Day Ms. Swart
On behalf of Skynet we do apologised for the manner in which your query was handled.
The matter has been handed over to the respective manager to investigate and respond to you.
Thank you,
Kind Regards
***
Good Day Ms. Swart
On behalf of Skynet we do apologised for the manner in which your query was handled.
The matter has been handed over to the respective manager to investigate and respond to you.
Thank you,
Kind Regards
***