Complaint

I ordered a home router from vodacom on the 21st of November 2024 and it was approved. Then vodacom gave me the run around and delayed the completion of the application. Then on the 26th (after being sent from. Pillar to post), I spoke to Collen (senior consultant) who then managed to complete it. But vodacom didn't update my details for the delivery. And until today, I'm still waiting for the router. I find it very frustrating and time consuming to be running after them. Vodacom is such a disappointment to me right now. Well, the complain doesn't end here.......