Chronic Incompetence

My parcel was marked as “out for delivery” on the 23rd. Nothing happened. No delivery, no contact, no explanation.

After phoning SkyNet, I was told they had no idea why my parcel was still sitting there and that the issue would be escalated. Nothing happened. I phoned again on the 31st, same story, same promises, no action.

Yesterday, I was explicitly told that the driver would be contacted and instructed to deliver the parcel today. This was a complete lie. When I phoned again today, I was told nobody had contacted the driver at all and that the issue would now be escalated yet again, with delivery supposedly happening on Monday.

There is a clear pattern here: misleading updates, false assurances, and endless “escalations” that lead to absolutely nothing. Customer service gives conflicting information, takes no ownership, and appears completely disconnected from actual delivery operations.

This company cannot be trusted to deliver parcels or to communicate honestly. Marking parcels as out for delivery when they are not, and repeatedly providing false promises, is unacceptable. I strongly advise avoiding SkyNet unless you are prepared for delays, misinformation, and wasted time.