CEDRIC_AWESOME SERVICE

I shared a horrible experience about Skynet and actually gave up on receiving a valuable package but my last call was answered by a gentleman named Cedric. I was so tired having spoken to more than 7 people that day including the supervisor and Cedric told me he will get an answer for me of where my package is and true to his word, after speaking to me he queried with his managers and with 30 minutes two managers Franco and Jefferson using their own private vehicle dropped off my package. Thank you so much Cedric if only you had answered my call earlier that morning I would not have such a bad experience with Skynet throughout that day. You are the person that makes the difference and your colleagues should learn from you how important customer service is and that it's the customers that makes it possible for them to have jobs instead of dropping calls or keeping one on hold for 10 minutes and not coming back to you because they dont have an answer for you. Megan, Blue and Chantel or somebody witj a name that starts with C and the other colleagues that I did not even ask their names because I was so so upset.could definately learn excellent customer service from you. Cedric you are really an asset to Skynet and they should be privileged to have somebody like you working for them.