Capitec bank app and skynet delivery

Extremely poor service from Skynet – very disappointed. Application takes 3 to 5 working days, but it’s been 12 days and I’m still waiting. I was told my parcel would be delivered on 9 May — it’s now 15 May and still nothing. I’ve sent 5 emails with no real help, and the call center never calls back when they say they will. I wanted to know what is the address on parcel to see if Capitec did give the right address, but skynet ignore the question.

I paid through the Capitec app to renew my car license disk, and on 14 May I even went to Capitec Bank where a staff member kindly phoned Skynet on my behalf. They assured her the parcel would be delivered today (15 May), but again, nothing arrived.

This level of service is unacceptable. Skynet is unreliable and unhelpful — I wouldn’t recommend them to anyone.