By far the worst courier company in South Africa

I have placed an order on 26 February at a bookshop - I called the bookshop today to get a waybill number so that I can track my parcel - I got the waybill number and called Skynet South Arica - I was caller number 99 in the que - I was holding on for 30 minutes and then ended my call. I called the bookshop to confirm when Skynet collected my parcel - what a disgrace - my parcel for which I payed as well as for the courier fee was still at the bookshop - since 26 Feb until today 3 March Skynet did not collect parcels!!! Stay away from Skynet South Africa!!!!!