Business

I have a problem with Skynet, they were supposed to deliver my parcel, which is my license disc, they sent a message saying they are on route to deliver on Friday the 8th of December and till today I haven't received my parcel, They do not answer their phones, you are put on hold for ecw 10 minutes. I had to send a whatsapp as means of communication and they sent me a picture saying my parcel was delivered and signed for the same Friday at 13h00. The question is who signed for it because I was at work u til 16h00 and there was no one at the house to receive my parcel. Now they don't respond to my messages and I need my license disc