LN
Leon N

1 reviews | Active since Dec 2011

05 Jan 2023, 20:15

Brilliant speedy non-delivery partner

I ordered a new fiber line and the ISP used Skynet as courier. The parcel left Elandsfontein hub at 20:33 on the 29 th of December and arrived in Cape town hub 30-12-22 at 05:33 On the 30th I contacted skynet and they promised delivery. after receiving nothing I called, emailed and even whatsapp ed them every day but no living person rep****. I kept on sending emails and whatsapp messages and was told over and over the next day. I was called by Skynet and they said they will deliver within 1 day. As I am reviewing them, I have not received the overnight delivery, 7 days in Cape-town hub without movement. What I am saying, dont use skynet if you are in a hurry! Rather use Pudo. Cheaper and much faster!

I also have a review on vox telecom whom sent me the router. To date I app**** 15 November 2022, I received a bill, but no router and no internet for almost 2 months Brilliant partners for your business,

Viva Africa!

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Jan 2023, 08:18
Official
Dear Leon van Niekerk Thank you for sharing your feedback. We apologise that you were not able to reach us. Your query needed and deserved a timely response. Our consultant will be in touch with you to assist. 

 Please do not hesitate to connect with us at any time on *** or ***. 
Yours sincerelySkyNet Worldwide Express