PZ
Pam Z

1 reviews | Active since Nov 2012

10 Feb 2016, 21:41

Books not delivered at specified address

Today on 10.02.2015, SkyNet courier delivered my books at the complex gate, not at the Unit address as specified on the package, around 6pm he came and delivered them at the unit and informed the person in the house he has left the books at the gate in the morning around 10h00am, the recipient in the house did not even sign, as he said, the were already signed for in the morning at the gate. I received only 1 book out of three (3) expected books, I could see on the list that 1 book CLA 1501 was not available and they make NO mention of the 3rd book PYC1502, I am not sure if it got lost along the way as your courier man was busy dropping off my most valuable packages with gate securities or what has happened with the 3rd book. This is unacceptable, my address is not at the complex entrance, on the package the address is specified. This is unacceptable and disgusting.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply11 Feb 2016, 08:20
Official
Hello PHELADI.Z,

Thank you for your correspondence.

We will contact you shorty to assist you with your query regarding your Unisa study material.

Kind Regards

Skynet SA