ZM
Zanele M
1 reviews | Active since Jun 2021
08 Feb 2023, 12:27
Bad Service, No Delivery, Poor call centre
What a bad courier company. I have been waiting for my order since last week. I keep on getting messages that my order will be delivered today till today there’s no delivery. When you call the call centre it takes time to be answered which is also a waste of airtime. How can a driver say they came to the delivery location if they don’t even bother to call the recipient that they are at the location? If you planning to use them I advise not to. If there was a Zero star I would definitely give SkyNet Zero. Yikes!
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Skynet Worldwide Express's replyOfficial
08 Feb 2023, 14:20Dear Zanele Masete
We apologise that your experience did not match your expectations. We set a high standard for ourselves, and we're sorry to hear this was not met in your interaction with our business.
We would appreciate the opportunity to resolve your query. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,SkyNet Worldwide Express
We apologise that your experience did not match your expectations. We set a high standard for ourselves, and we're sorry to hear this was not met in your interaction with our business.
We would appreciate the opportunity to resolve your query. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply08 Feb 2023, 14:20
Official
Dear Zanele Masete
We apologise that your experience did not match your expectations. We set a high standard for ourselves, and we're sorry to hear this was not met in your interaction with our business.
We would appreciate the opportunity to resolve your query. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,SkyNet Worldwide Express
We apologise that your experience did not match your expectations. We set a high standard for ourselves, and we're sorry to hear this was not met in your interaction with our business.
We would appreciate the opportunity to resolve your query. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,SkyNet Worldwide Express