Bad Service... Bad Communication... Vodacom please change your courier company!!!!

I am extremely disappointed with the service I received. My package was supposed to be delivered on Monday, 15 December 2025 but according to the tracking system it was returned due to a "bad address." I immediately provided the correct details twice via WhatsApp and even spoke to a call centre agent on Thursday, 18 December 2025. who assured me the address had been updated and that delivery would take place on Friday, 19 Desember 2025.

Despite these efforts, the package was still not delivered. I even sent the pin location twice to avoid any confusion, yet nothing was resolved. This repeated failure to deliver, despite my proactive communication, reflects very poor service and a lack of accountability.