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Nomonde N
1 reviews | Active since Nov 2013
28 Jul 2023, 16:59
Bad service and rude driver
Had a very bad experience with a Bloemfontein branch, they sent an sms that they are coming to deliver. I waited for them the whole day until I tracked the item only to see status that says I am not available. Driver still had the nerve to say he called me and I said I was not available. He did not call me .
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Skynet Worldwide Express's replyOfficial
31 Jul 2023, 11:28 Dear Nomonde Novazi
Thank you for sharing your feedback. Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical, and we failed to meet your expectations.
We have taken steps to ensure that you receive your parcel today. Our consultant will be in contact with you to assist further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply31 Jul 2023, 11:28
Official
Dear Nomonde Novazi
Thank you for sharing your feedback. Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical, and we failed to meet your expectations.
We have taken steps to ensure that you receive your parcel today. Our consultant will be in contact with you to assist further.
Yours sincerely,
SkyNet Worldwide Express