MC
Michelle C

1 reviews | Active since Dec 2023

06 Dec 2023, 10:38

Bad service

The worst service i have ever recieved from a courier company. My parcel has been out for delivery for 2 days from Elandsfontein but nothing has been delivered to me and to make it worse they don't answer their calls. Companies should just stop using them for deliveries as this really frustrates customers

0
Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2023, 13:09
Official
 Dear  Michelle Chigudu

Thank you for the review. Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience caused.We would be grateful for the opportunity to resolve this matter and hope you will allow us to do so. Kindly note that a waybill number is needed in order for us to investigate further. 

One of our consultants will be in contact with you to obtain the tracking information.
Yours sincerely,SkyNet Worldwide Express 
Skynet Worldwide Express
Skynet Worldwide Express's reply07 Dec 2023, 13:28
Official
Thank you. 

A consultant will be in contact with you to assist. 

 Yours sincerely,SkyNet Worldwide Express