KN
Keenen N
1 reviews | Active since Dec 2023
06 Dec 2023, 08:20
Bad Service
I try not to leave reviews but my experience has been **** I have been waiting for my license to be delivered since 24/11/23 I have called multiple times but could not get through to anyone and finally I get a sms to say it will be delivered the 5/11/23 waited all day tried to call sent emails but not response, I checked the tracking link to see not delivered consignee not available I have been home all day with my phone all day, no call, no delivery vehicle infront my house.
I'm only leaving this review as this is the only place I have seen a response from skynet saying someone will reach out to them
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Skynet Worldwide Express's replyOfficial
06 Dec 2023, 12:30 Dear Keenen Naidoo
We are extremely sorry for the inconvenience caused to you due to the delay in the delivery of your shipment and that you were not able to reach us when you needed assistance.
Customer service is important to us and regret to hear that we've fallen short in this instance.
Kindly note one of our consultants will be in contact with you to resolve this issue.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2023, 12:30
Official
Dear Keenen Naidoo
We are extremely sorry for the inconvenience caused to you due to the delay in the delivery of your shipment and that you were not able to reach us when you needed assistance.
Customer service is important to us and regret to hear that we've fallen short in this instance.
Kindly note one of our consultants will be in contact with you to resolve this issue.
Yours sincerely,
SkyNet Worldwide Express