Bad Service

Hi,<br> <br> I requested to send a package to the Eastern Cape on Monday the 07/03/2016 and I was informed that it will be delivered Wednesday the 09/03/2016. I enquired on Wednesday 07/03/2016 and I was told its on its way. Come Friday the 11/03/2016 my package is still not at home and now they are asking my mother to arrange for people in quneestown to fetch the package. when I paid extra to ensure the package gets delivered home as i was told Lady Frere is an outline area. and this is the service i get.<br> <br> I am disappointed because i chose skynet since they promised to deliver the package Wednesday i could of chosen other suppliers who were promising to deliuver the package thursday. <br> <br> what is disappointing is I am the one who has to call them and ask I don't receive any feedback to infom me how far my package is. whats worse is this is a bum cream for my baby girl who is in pain from nappy rush and I am not happy at all.<br> <br> I must say that Sydwell who is the gentlemen helping me in East London has been helpful and explained everything to me. <br> <br> Sky net should take their employees to customer service and ensure that information is communicated properly.