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zimkita.bangani zimkita.bangani

1 reviews | Active since Oct 2016

12 Oct 2020, 13:21

Bad service

My parcel shows that it's out for delivery on the 08 October, when I called to find out why was it not delivered, they said they ll bring it in Saturday, now it's Monday the 12th I haven't received my parcel, its difficult to get hold of the branch, I've sent emails and I've been promised a callback but nothing, very disappointed with their service cause it's as if I didn't pay for it

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Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Oct 2020, 15:38
Official
Good day Zimie

Please accept our sincere apologies with regards to your order not being delivered on time.

Please kindly email us your waybill number to *** 

Kind regards
Skynet SA
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zimkita.bangani zimkita.bangani's update14 Oct 2020, 19:33
Reviewer Update
Parcel arrived on the 13/10 but what frustrated me is the guy in your East London who said my parcel will be delivered Saturday knowing very well that he is lying to me, my area is only serviced on Tuesday, of which if he was honest with me I couldve collected my parcel, instead of it sitting in your depo for 4days. Train your staff on how to communicate with clients, but I will never use your services again