Bad faith.

I shipped my personal computer from Cape Town to Pietermaritzburg in April and insured it because I don't trust anyone who isn't me to touch it. When it arrived in Pietermaritzburg still in it's packaging I signed to receive it. When I opened the package I discovered that it had obviously been dropped at least once quite badly - there was severe and irrepairable damage to the case which is past it's end of life and almost impossible to find new and whole, nevermind parts to try repair it. As I had insured the package I sent off a request to claim my fair recompense. According to Skynet, after weeks of chasing the representative I had contact with, signing to receive the package waives them of any responsibility. I find this to be the height of bad faith and ***** practices as I had to sign to receive my package, before I could even inspect it. On the shipping back it was even further damaged, which says a lot about the care given to packages marked fragile very clearly. I am not claiming an exorbitant amount - only the one item that was damaged. They have lost my business for life and I will never recommend a company that treats it's customers with such little respect.