BAD ****EN SERVICE!!!!!

****ty service, such an inconvenience, I do not understand why companies make us go through their ****ty service because they do not deliver.

Now, instead of calling me about the supposedly "Bad address" they returned my package for the next day which is such a major inconvenience, now I have to pay for a change of flights because of their ****ty service.

Why do they need customer numbers if they are not going to use them? why is it that none of their operating staff think of a better way to rectify the "BAD ADDRESS" bs? how is the address bad? why drive to the address only to return because it is bad?? why can't their drivers use their brains to make a phone call wherever the "bad address" leads them? YOUR SERVICE IS VERY TERRIBLE and it is really not fair to be subjected to it because companies choose to use it. It must be cheap!!!