IK
Itumeleng K
1 reviews | Active since Feb 2017
25 Feb 2019, 16:23
Bad delivery service
I have waiting for my parcel that was to be delivered on the 19th January when, I phone the call center I am told that my parcel is with the driver, but why is the driver not delivering on time because as I track the parcel it says out on delivery on the 18th February. I am honestly disappointed in how everything is handled. the service is pathetic. I had an assignments due for the 22nd Feb. but could not do it because my parcel is still with the driver.
Helpful (0)
Replies (1)0
Replies (1)
Skynet Worldwide Express's replyOfficial
06 Mar 2019, 13:24 Good day Itumeleng
Please accept our apologies for the frustration you have experienced. I assure you this is not our intention as you are a valued client.
Please contact our call centre queries department *** if your query has not been resolved to your satisfaction.
We hope that you try our service again soon and assure of better more efficient customer care in future.
Thank you Skynet SA.
Please accept our apologies for the frustration you have experienced. I assure you this is not our intention as you are a valued client.
Please contact our call centre queries department *** if your query has not been resolved to your satisfaction.
We hope that you try our service again soon and assure of better more efficient customer care in future.
Thank you Skynet SA.
Skynet Worldwide Express's reply06 Mar 2019, 13:24
Official
Good day Itumeleng
Please accept our apologies for the frustration you have experienced. I assure you this is not our intention as you are a valued client.
Please contact our call centre queries department *** if your query has not been resolved to your satisfaction.
We hope that you try our service again soon and assure of better more efficient customer care in future.
Thank you Skynet SA.
Please accept our apologies for the frustration you have experienced. I assure you this is not our intention as you are a valued client.
Please contact our call centre queries department *** if your query has not been resolved to your satisfaction.
We hope that you try our service again soon and assure of better more efficient customer care in future.
Thank you Skynet SA.