BAD CUSTOMER SERVICE

I have received a message early in the morning today that my parcel will be delivered to me. Scheduled my day accordingly cancelled meetings and remained at one place as i am waiting for my delivery. Around 10 a rude driver called me telling me to stand outside as he is coming , I explained to him where exactly I am he dropped the call,I ran out to check if his out side . He was not there I called him only to find out he went the opposite direction of where I am at Koeberg Road he went to Eersterplaat. I went back to call him again from a land line he picked up and said he will tell me when he is by the garage. I waited four hours and I called only to find out he is not coming he is sleeping, no communication nothing. The link I was sent by Skynet is not working and their office number is not picked up. I have never regrets buying from a company like I do now. VODACOM I **** !!!!!!! As well as SAMSUNG.