EB
Elrina B
1 reviews | Active since Nov 2022
29 Nov 2022, 17:38
Bad customer service
No custimer service. I phone yesterday and today, no one is answering the phone. I book a collection more than a week ago and I made a payment for overnight delivery. I stil wait for my parcel. Why do I had to pay for overnight if I wait more than a week. Parcel to be picked up in Gauteng and delivered in Western Cape. Really not happy, will never use skynet again.
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
30 Nov 2022, 08:40 Dear Elrina Bartlett
Thank you for your review. We are truly sorry for the delay and inconvenience caused by the delay in delivery.
To serve you better and faster, kindly provide the waybill number linked to your query. We are committed to providing the full customer experience that we know you deserve.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
We assure you of our personalised service at all times.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply30 Nov 2022, 08:40
Official
Dear Elrina Bartlett
Thank you for your review. We are truly sorry for the delay and inconvenience caused by the delay in delivery.
To serve you better and faster, kindly provide the waybill number linked to your query. We are committed to providing the full customer experience that we know you deserve.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
We assure you of our personalised service at all times.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
30 Nov 2022, 14:12Dear Elrina
Our consultant will make contact with you to assist.
Yours sincerely
Our consultant will make contact with you to assist.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply30 Nov 2022, 14:12
Official
Dear Elrina
Our consultant will make contact with you to assist.
Yours sincerely
Our consultant will make contact with you to assist.
Yours sincerely
SkyNet Worldwide Express
EB
Elrina B's updateReviewer Update
01 Dec 2022, 15:24Yet another day that skynet is not answering any of their phones. How do I get hold off skynet?? Still have not received my parcel.
EB
Elrina B's update01 Dec 2022, 15:24
Reviewer Update
Yet another day that skynet is not answering any of their phones. How do I get hold off skynet?? Still have not received my parcel.