BAD CUSTOMER SERVICE

I am trying to get my parcel collected in Pretoria for delivery to Cape Town for the last 2 days. I am now entering my third day. I am speechless at the service of such a company. I did everything in my power to get this task done. Phone calls and E-mails and SMS by the dozens to get the collection made. Even involved our Key Account Consultant at Sky Net. No luck. This is not an isolated incident. Colleagues at my company has also experienced the same service. Shocking experience.