TC
Tyron C

1 reviews | Active since Oct 2017

17 Oct 2017, 12:32

Bad Customer Service

when u call skynet worldwide express, 1. You wait for 25 to 30 minutes to log a collection, the recording plays and they tell you all calls are recorded for security reasons and customer satisfaction.

They SUCK, recepionists put down the phone when you ask for complaints department, half of the receptionists don't even know who works where.... Putrid and Pathetic Service.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply17 Oct 2017, 12:44
Official

Hello Tyron

Please accept our apologies for the incident you describe.

We will ensure contact is made with you asap by our Johannesburg branch, to assist you with your query.

Kind Regards

Skynet SA