TN
Thando N

1 reviews | Active since May 2016

13 Oct 2017, 15:33

Bad customer service

This is my second review i am writing about skynet.. My parcel was supposed to be delivered yesterday but the delivery guy decided not pitch up and today when i called they hung up 4times and when they finally decided to assist me the guy was rude telling me not to be mad yet they've been making me a fool the whole day!!

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Oct 2017, 15:40
Official

Hello Thando,

Please accept our apologies for the frustration you are describing.

We have reported your incident to our Durban branch Manager for resolution.

They will contact you shortly to assist.

Kind Regards

Skynet SA