sC
sandra C
1 reviews | Active since Dec 2013
02 Aug 2023, 07:43
Bad courier service they don't deliver
Very bad service from their driver, infact everyone, they don't answer their phones, and when they do, they tell you that the driver will deliver today! Well I guess I should have used PostNet cos skynet is a wooow, been waiting for my disc since Friday, so when Metro stops me, I am sending my ticket through to skynet cos this is ridiculous now
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Replies (2)0
Replies (2)
Skynet Worldwide Express's replyOfficial
02 Aug 2023, 10:57Dear Sandra Chiponda
We apologise that your experience did not match your expectations. Customer service is important to us ,and we regret to hear this was not met in your interaction with our company.
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply02 Aug 2023, 10:57
Official
Dear Sandra Chiponda
We apologise that your experience did not match your expectations. Customer service is important to us ,and we regret to hear this was not met in your interaction with our company.
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
02 Aug 2023, 12:44Dear Sandra
As discussed the parcel is out for delivery and driver will ensure delivery today.
Our consultant will make contact again to advise time of delivery.
Thank you for your patience as we try to resolve this issue.
Yours sincerely,
As discussed the parcel is out for delivery and driver will ensure delivery today.
Our consultant will make contact again to advise time of delivery.
Thank you for your patience as we try to resolve this issue.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply02 Aug 2023, 12:44
Official
Dear Sandra
As discussed the parcel is out for delivery and driver will ensure delivery today.
Our consultant will make contact again to advise time of delivery.
Thank you for your patience as we try to resolve this issue.
Yours sincerely,
As discussed the parcel is out for delivery and driver will ensure delivery today.
Our consultant will make contact again to advise time of delivery.
Thank you for your patience as we try to resolve this issue.
Yours sincerely,
SkyNet Worldwide Express