aK
annelize K

1 reviews | Active since Oct 2019

30 Nov 2022, 15:12

bad

Skynet does not answer there phones to track drivers or follow up on aprcel... Driver contact me 13h00 he is on his way from centuion it is now 15h11 and he does not answer his phone.. he got loss want to s end him pin location he can get pin location as he go no data

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply01 Dec 2022, 08:40
Official
Dear Annelize Keys

We are sorry to hear about your experience and that our driver didn't meet the level of service that we always strive for. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. We would also like to discuss this situation further with you. 
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***. 
Yours sincerelySkyNet Worldwide Express