MT
Mokgehle T
1 reviews | Active since Sept 2021
30 Nov 2022, 22:04
Bad bad very bad service
It is the second week now without my package. They sent a message to say they deliver my package. Later they sent a message to say bad address. When contact, they say my address is in Orange farm. Which is not what I wrote when I order. I phone to correct the address but still my package is not delivered. I phoned them several times and they always say tomorrow. Pathetic service. I don't know where this company comes from.
Helpful (0)
Replies (1)0
Replies (1)
Skynet Worldwide Express's replyOfficial
01 Dec 2022, 09:08Dear Mokgehle Thobejane
We are sorry to learn that you have not received your parcel as scheduled. It is important that our customers are more than happy with the service that we always strive to provide. We would appreciate the opportunity to look into this issue and resolve it promptly.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply01 Dec 2022, 09:08
Official
Dear Mokgehle Thobejane
We are sorry to learn that you have not received your parcel as scheduled. It is important that our customers are more than happy with the service that we always strive to provide. We would appreciate the opportunity to look into this issue and resolve it promptly.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express