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Curvon H
1 reviews | Active since Sept 2023
24 Sept 2023, 14:44
Bad bad service
Just sharing my view. Really bad customer service aswell as their call centre nr does not exist. Been emailing them since Thursday 21 September 2023 no response. Received an Sms Wednesday 20 September 2023 saying my parcel will be delivered and it is Sunday 24 September 2023 and I'm still waiting.
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Replies (1)
Skynet Worldwide Express's replyOfficial
26 Sept 2023, 08:45Dear Curvon Hendricks
Thank you for sharing your feedback. We understand it was frustrating not having your parcel delivered in a timely manner and are sorry to hear that you were not able to reach us.
We are ready to resolve this issue immediately and hope you will grant us the opportunity to assist you.
Our consultant will be in contact with you to discuss this further.
Thank you for taking the time to share your feedback. It helps us do better.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply26 Sept 2023, 08:45
Official
Dear Curvon Hendricks
Thank you for sharing your feedback. We understand it was frustrating not having your parcel delivered in a timely manner and are sorry to hear that you were not able to reach us.
We are ready to resolve this issue immediately and hope you will grant us the opportunity to assist you.
Our consultant will be in contact with you to discuss this further.
Thank you for taking the time to share your feedback. It helps us do better.
Yours sincerely,
SkyNet Worldwide Express