TT
TMORRIS T
1 reviews | Active since Dec 2021
06 Oct 2023, 15:48
Bad and non existent service
Absolutely shocking, 33+ phone calls to track parcel. H/O = nobody answers phone, Rustenburg keeps promising today. How many today's in 3 days? Majority of the time nobody answers phones. Shocking, shocking, shocking
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Skynet Worldwide Express's replyOfficial
06 Oct 2023, 16:56Dear T Morris
Thank you for reaching out to us. We are sorry to hear about your difficulty in reaching our customer service team and Rustenburg branch.
We apologise for any inconvenience that this may have caused you.
While we are sorry that you were unable to reach us, please know that we are doing everything in our power to improve our customer service availability. We are currently working on implementing measures to avoid this happening again in the future.
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that we meet and exceed your expectations going forward.
Yours sincerely,
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Oct 2023, 16:56
Official
Dear T Morris
Thank you for reaching out to us. We are sorry to hear about your difficulty in reaching our customer service team and Rustenburg branch.
We apologise for any inconvenience that this may have caused you.
While we are sorry that you were unable to reach us, please know that we are doing everything in our power to improve our customer service availability. We are currently working on implementing measures to avoid this happening again in the future.
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that we meet and exceed your expectations going forward.
Yours sincerely,
Skynet Worldwide Express