AVOID SKYNET COURIERS AT ALL COSTS - THEY ARE WORSE THAN USELESS - CUSTOMER SERVICE IS COMPLETELY ABSENT

Giving Skynet Couriers a 1 is generous - but you have to provide a rating. Some 6 weeks ago Skynet lost my passport. They exist for one reason. To safely collect and deliver their customers' parcels. They failed to do so. They failed to be able to track the parcel. They didn't even know they had lost it. They failed to act once the loss was brought to their attention. Despite putting me at risk of identity theft, causing me to miss 3 overseas business trips thereby severely hampering my ability to earn a living to support my family, and costing me untold amounts of money and time in terms of trips from KZN to Gauteng, visa fees, airfares, lost income - they have done ABSOLUTELY nothing beyond send an email stating, 'Your parcel is unlikely to be recovered. Apologies for the inconvenience.' Calls, emails, sms and emails to Operations Managers and the MD go unanswered. SHAME ON YOU SKYNET! Your Customer Service is abysmal. Non-existent in fact. You do NOT deserve to be in business. I will put this message out on every social media platform to warn potential clients of your total incompetence, negligence and lack of responsiveness to a ery serious issue.