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Wayne S
1 reviews | Active since Mar 2021
02 Dec 2021, 09:13
As poor as my local municipality
Not answering the phone, or responding on emails sent via your website. The only tracking information shows that the parcel was Out on Line Haul at 20:10 on the 22nd of November. I'm still awaiting delivery of the parcel. This is the poorest service ever - when can I expect to receive my goods?
Helpful (0)
Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
02 Dec 2021, 09:45Good day Wayne
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. I will ensure an agent gets back you ASAP.
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. I will ensure an agent gets back you ASAP.
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Skynet Worldwide Express's reply02 Dec 2021, 09:45
Official
Good day Wayne
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. I will ensure an agent gets back you ASAP.
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. I will ensure an agent gets back you ASAP.
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
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Wayne S's updateReviewer Update
02 Dec 2021, 09:52Waybill ***
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Wayne S's update02 Dec 2021, 09:52
Reviewer Update
Waybill ***
Skynet Worldwide Express's replyOfficial
02 Dec 2021, 11:54Thank you Wayne.
We will investigate and one of our agents will be in contact soon
Yours sincerelySkynet Worldwide Express Customer Service
We will investigate and one of our agents will be in contact soon
Yours sincerelySkynet Worldwide Express Customer Service
Skynet Worldwide Express's reply02 Dec 2021, 11:54
Official
Thank you Wayne.
We will investigate and one of our agents will be in contact soon
Yours sincerelySkynet Worldwide Express Customer Service
We will investigate and one of our agents will be in contact soon
Yours sincerelySkynet Worldwide Express Customer Service
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Wayne S's updateReviewer Update
03 Dec 2021, 06:15My parcel has been delivered at 17:00 - a real pity I had to post on Hellopeter to get your attention. Thank You!
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Wayne S's update03 Dec 2021, 06:15
Reviewer Update
My parcel has been delivered at 17:00 - a real pity I had to post on Hellopeter to get your attention. Thank You!