Arrogant Karabo Works At SkyNet

I ordered from WW and Skynet was supposed to deliver the parcel.

Your drivers are extremely arrogant, namely Karabo, who was supposed to deliver the parcel today.

Head Office even stated he has an attitude and he is 'doing me a favour' by delivering.

How is this allowed by this level of employee at your company?

How can a delivery driver decide what job he wants to do and what not?