LF
Lindelwe F
1 reviews | Active since Sept 2023
07 Sept 2023, 10:48
APPALLING SERVICE
9 working days later and I'm still waiting for my package. Everytime I call I am promised delivery the next day which NEVER happens. FRUSTRATION is an understatement ðŸ˜
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Replies (1)
Skynet Worldwide Express's replyOfficial
07 Sept 2023, 11:22Dear Lindelwe Felicia
Thank you for sharing your feedback. We understand your frustration and apologise profusely for the delay and inconvenience caused thus far. We take customer service seriously and hope you will reconsider and give us a chance to resolve this issue for you.
To serve you better, we would require a waybill number so that we can track the parcel.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply07 Sept 2023, 11:22
Official
Dear Lindelwe Felicia
Thank you for sharing your feedback. We understand your frustration and apologise profusely for the delay and inconvenience caused thus far. We take customer service seriously and hope you will reconsider and give us a chance to resolve this issue for you.
To serve you better, we would require a waybill number so that we can track the parcel.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,
SkyNet Worldwide Express