1 reviews | Active since Aug 2015
APPALLING CUSTOMER SERVICE & STAFF - SKYNET INTERNATIONAL
SkyNet advertise, telephonically and on their website, how important calls are to them and about their excellent service on their website. Nothing could be further from the truth. Email sent on Tuesday 31st January 2023 @ 08:16 and the following reference provided for collection CPT***. It is now 09:02 on Thursday 02nd February 2023 and we are still waiting.................. The names of the staff at SkyNet who just don't seem to care are: TREVOR JOSEPH TREVOR BOMESTER SHADWIN PAPIER
Customer Service is non-existent at SkyNet, SIMPLY NON-EXISTENT, that's the bottom line!!!! I had to provide a rating in order to write the review.... I rate it -10 stars!!!!!!!! Lousy company, useless staff, false advertising!!!!!!!!!!!
An email request was sent to cancel the collection request. Lo and behold a SkyNet driver arrived at the collection address some 60+ minutes later and ASSURED that the envelope/flyer would be delivered yesterday afternoon.
It is now 10:37 on Friday 03rd February 2023 and no delivery has been made.
I have several contact numbers - customer care, Trevor Bomester, Hazel, and guess what, every one of the numbers I dial immediately defaults to the beep, beep, beep signal?!?!
AN UNTENABLE SITUATION and NOT ONE employee at SkyNet gives a damn!!!!!!!
Unreliable company who needs to be named and shamed!!!!!!
An email request was sent to cancel the collection request. Lo and behold a SkyNet driver arrived at the collection address some 60+ minutes later and ASSURED that the envelope/flyer would be delivered yesterday afternoon.
It is now 10:37 on Friday 03rd February 2023 and no delivery has been made.
I have several contact numbers - customer care, Trevor Bomester, Hazel, and guess what, every one of the numbers I dial immediately defaults to the beep, beep, beep signal?!?!
AN UNTENABLE SITUATION and NOT ONE employee at SkyNet gives a damn!!!!!!!
Unreliable company who needs to be named and shamed!!!!!!