Absolutely pathetic service

My parcel has been sitting in your warehouse for over 2 weeks and I have called every day and yet when they try to deliver they deliver to wrong address.

I asked them to call me when they get to the address so that I can direct them to the correct address but they do not call.

The best your help desk can do is forward an email to the warehouse well done ... as i am sure that requires great s**** !!!

I then eventually managed to call the manager Grant Abdulla who promised to call back and never did ... now I can't reach him, his phone just rings.

Please skynet ... this is not the first time I have had problems with your deliveries so don't bother apologizing ... it means nothing.

I would definatley not recomend your service to my worst enemy ... My solution is that I have now decided to go collect the parcel from Elands Fontein ... a service I have paid for but not have to do my self.

I will recommend and complain to the supplier and seriously ask them to look for another courier company.

In case you are interested my Way Bill number is: ********** 72104

Tony