Absolute Garbage. I am mortified by their service.

I am appalled with the horror of the service experience I have received from this company. Getting the same lame response on this email line that my item would be delivered and after 4 attempts and over 100hours spent with the call center agents and the holding music, I am yet to receive my delivery. How is it that a company that "Discourages dishonest business practices and behavior" be on the forefront of such behavior and practices? Below is the evidence of such dishonest practices:

-Thursday 7th December 7am- Parcel out on delivery. Reached out to the Skynet at 3pm to find out where my delivery was and I was told that the driver cant be reached. Ultimately after spending over 30mins on the phone, no delivery. Friday 8th December 7am- Parcel out on delivery. Sent a WhatsApp, Email and called and was told that the driver would get to my place between 13:30 and 15:30. Needless to say, that did not happen and when I reached out once more, I was placed on hold indefinitely. Saturday 9th December 9am- Parcel out on delivery. Couldn't reach them, customer care operates on Mon to Friday. No delivery took place. Monday 11th December 8am- Parcel out on delivery. Multiple calls and emails later (over 80 mins on the phone) and being promised the same **** that my item would get to me by 10am then later changed to before 17:30, no delivery took place.