RR
Rudzani R

1 reviews | Active since Jan 2018

12 Sept 2025, 18:13

3 Weeks and Still No License Disc - Appalling Service from Skynet and Natis

I am writing to express my extreme disappointment and frustration with the RTMC/Natis vehicle license renewal service, specifically regarding the delivery by Skynet Worldwide Express. I renewed and paid for my vehicle license disc online. The promise was delivery within 3 to 5 working days. On Friday, the 29th of August 2025, I received an SMS notification stating my disc was out for delivery. The delivery never happened. When I called the following week, I was told a driver could not find my address, which is a complete lie, as the driver never even attempted to call me. I was then promised delivery for the following Friday, the 5th of September. Again, I received a delivery SMS, and again, no delivery was made. The same poor communication and lack of action repeated themselves. This week, on Thursday, the 11th of September, I received another call promising delivery for today, Friday the 12th. I was told that Skynet only delivers to Prieska from Kimberley on Fridays. Once again, it is the end of the day, and there has been no sign of a delivery. It has now been three full weeks, and I still have not received my disc. My 21-day grace period for the license disc expires on the 20th, which means my vehicle will be considered unroadworthy and I will not be able to drive it. This is absolutely unacceptable service from both RTMC and Skynet Worldwide Express. The lack of accountability, the lies, and the continuous failure to deliver on their promises have left me stranded and completely let down by the system.

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