Terrible Service

Very bad service , Ordered converse shoes which took for ever to be delivered . Once they reached me after 2weeks of waiting they were not fitting my son , i called Skye Distributions and was advised to take the shoes to the nearest store . I went to Sandton converse were i was told they cant take the shoes as i bought them online . i then logged a return on the 23rd December ,till today the shoes have not been picked up, there is no communication at all i called now and was told about the return back log .