Completely disgusted

1st invoice issued was for Grahamstown, not Plett. One had to run after Cherryl, the booking agent from Skydive Africa, for days to get the right invoice.<br> <br> On the day no instructor was present for our group of 8. One had to phone Cherryl to get hold of our supposed instructor Bruce , who told us he'd smsed and tried to call to postpone the skydives to 2 hours later as conditions weren't right. Whose number did he use? Not mine nor anyone in my phone book.<br> <br> 2 hours later, he promises to send an update within 5 minutes re. the conditions. 30 minutes pass without news. We head back to the airport. No apologies on his side for the lack of communication. The conditions still \aren't right"(ie he still did not have enough time to quickly find 3-4 other instructors to save face after the bungled booking). Bruce's boss is there and promises to reimburse our deposit. Bruce makes a big show of taking my \""right\"" number down and bank account details. They wasted 5 hours of our time and petrol from P.E by uhming and aahing and using the weather as an excuse before finally conceding they messed up.<br> <br> Still waiting. It looks like I'll have to run after them AGAIN to get anything moving re refund"""