Skullcandy Headphones
Unclaimed Business
|2|3 Reviews (last 12 months)|This business does not respond to reviews
Skullcandy Headphones
Unclaimed Business
|2
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Kiarah M
1 reviews | Active since Aug 2026
26 Aug 2026, 15:31
Wonderful Customer Service
5 stars for Wonderful customer service, ordered my earbuds on Tuesday and received them the following day. Although the site seems to still be under construction, the agent I spoke with via email was more than happy to provide assistance and details with tracking my package. I do recommend that they update their website tracking system, as well as their shipping and delivery info. Delivery was swift and efficient.
Helpful (0)
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Kiarah M
1 reviews | Active since Aug 2026
26 Aug 2026, 15:31
Wonderful Customer Service
5 stars for Wonderful customer service, ordered my earbuds on Tuesday and received them the following day. Although the site seems to still be under construction, the agent I spoke with via email was more than happy to provide assistance and details with tracking my package. I do recommend that they update their website tracking system, as well as their shipping and delivery info. Delivery was swift and efficient.
0
Replies (0)CB
C B
1 reviews | Active since Oct 2021
3 Feb 2026, 09:08
Poor Customer Service From Skullcansy
I have been using Skullcandy earphones al my life, never had any problems with them untill n bought a set of pods, they worked fine fro about 6months and then one of the buds would not chrage anymore. Send them back and got a refund. 1 Year later I bought the ANC rail buds through my FNB app. I have the same promblem. I tried to write to Skullcandy South Africa with no response, not even to say that I have to go through FNB to try and resolve this. Seems like lifetime warrenty they offer is only a sales gimmick, with no after sales support.
Helpful (0)
|Replies (0)CB
C B
1 reviews | Active since Oct 2021
3 Feb 2026, 09:08
Poor Customer Service From Skullcansy
I have been using Skullcandy earphones al my life, never had any problems with them untill n bought a set of pods, they worked fine fro about 6months and then one of the buds would not chrage anymore. Send them back and got a refund. 1 Year later I bought the ANC rail buds through my FNB app. I have the same promblem. I tried to write to Skullcandy South Africa with no response, not even to say that I have to go through FNB to try and resolve this. Seems like lifetime warrenty they offer is only a sales gimmick, with no after sales support.
0
Replies (0)YN
Yonela N
1 reviews | Active since Jan 2023
10 Dec 2025, 16:45
Unfulfilled Order by Skullcandy
I saw a blackfriday add on facebook and thought let ne get me some earbuds to keep me company over the holidays, made the purchase 29 November 2025, the last communication I received was confirmation of order. I wrote a complaint on their add last week 04 December Thursday someone did a follow up and advised the order was dispatched from the warehouse it should be with me in 3 working days. Today is the 4th working day and no courier information no nothing and I am leaving my work place for holidays Friday there will be no one to receive the order that is IF they deliver.
Helpful (0)
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Yonela N
1 reviews | Active since Jan 2023
10 Dec 2025, 16:45
Unfulfilled Order by Skullcandy
I saw a blackfriday add on facebook and thought let ne get me some earbuds to keep me company over the holidays, made the purchase 29 November 2025, the last communication I received was confirmation of order. I wrote a complaint on their add last week 04 December Thursday someone did a follow up and advised the order was dispatched from the warehouse it should be with me in 3 working days. Today is the 4th working day and no courier information no nothing and I am leaving my work place for holidays Friday there will be no one to receive the order that is IF they deliver.
0
Replies (0)