Watch Out For Skone

Recieved a pair of Skone sunglasses as a gift and just two days later whilst driving, the frame snapped in my face and the lense popped out. I did not fiddle or touch the glass at all when this happened. I immediately tried to contact Skone, as I was told the sunglasses were quite pricey. Messaged them both on their site as well as an email, it is now 3 days later and still no reply, poor communication skills.