Shoes from Skechers South Africa

I ordered a pair of Skechers for my wife from Skechers South Africa and when I paid I found out it is from China and not South Africa. The website said 10 to 12 days delivery it is now almost 2 months and I still do not have the shoes, I have written numerous letters/e mails to them and all they say is I must be patient it is on its way. They gave me a tracking No and all this says it is on its way "In Transit" If I knew the web site is Chinese I would never have ordered from them but it says "Skechers South Africa" THIS IS *****. Please be careful do not order from Skechers South Africa. I am a Pensioner and cannot afford to loose R796-00