Poor quality Skechers and email/ph number not available or working available for SA.

A 18 month pair of sneakers with 3 tears. Trying to contact Skechers SA customer care but says site can't be loaded. In comparison I have an ASICS pair which is used for running, hiking,etc. for over 5 years. No tears. Just a bit of opening up at the front. But I am so disappointed with Skechers quality and disgruntled for not being able to contact the company in SA directly. The US company sent me an email address but Im not sure if anyone will contact me. Not a single ph number for the head office in SA seems to be available. I have the original receipt and shoe box - the shoe was purchased for Edgars in Chatsworth, Durban.