Poor Quality / Poor attitude

Purchased a pair of shoes from the Skechers shop mid April and needed to wash them this weekend (6 weeks later). Used the handwash cycle on our washing machine and when done,1 shoe came out blue instead of black. Since they both went into the machine together its obvious that the fault lies with the manufacturer.<br> Returned the shoes to Gateway branch where I purchased them & was told ''well you should have placed them in a pillowcase''. When the manager eventually came to speak to me instead of sending his sales lady back & forth, he told me that they would need to test the shoes at head office in JHB before a decision could be made. I have to wait for a truck to come to Durban before the shoes would be sent. It will take 14 days before head office can conclude their test and decide whether they will replace them. I purchase expensive shoes to avoid these problems. I am surprised to have had a problem & shocked at the response of the store. Asking me to wait 2 weeks while you test & decide??? Not even an apology - I was told that there is nothing I can do about it - I must just wait the 14 days. R600 on a pair of shoes that last me 6 weeks - very disappointing.. d