Zero service from these people

So I've been trying to change over to sizwe medical aid for 2 months now. So far, not impressed with the lack of service to just get signed up.

I called last week to ask a few questions before changing over since I've been with discovery for 30 years now. The sales department didnt even answer the phone after holding for over 20 minutes. I eventually got hold of another department who said they would get someone from sales to contact me back. A week later and still nothing!!!

If it's so slack to sign up, how useless must your claims department be??? Very disappointed.

It gets better I just emailed the complaints department on sizwes site. And it doesnt exist. What the hell is this place???