Worst Medical Aid in the World

If you are considering joining Sizwe Medical Aid - Don't Their administration & customer service is non existing. Calling them does not help, emailing them does not help. The customer service department only know the following sentences: 1. I see it has not been dealt with yet 2. I will escalate

After more than 10 calls, 6 weeks later, emails on emails sent - I am no nearer to getting my self payment gap activated. And this after I have sent them everything they require.

Don't look at their benefits when choosing a medical aid - there is no use in paying for benefits you will never receive.

Oh yes, and everytime you phone, they give you a new reference number - which is not linked to ALL the other reference numbers you got when you called.

Sizwe - I do not know how you are still in business.

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